Don’t do what you’re are asking for, tell your customers what to do.
Your customers don't know what it takes to be successful with your product. But you do. From the very earliest stage, you should show your customers the path to success and convince them to follow it. This is the essence of proactive customer success.
It's Not Your Fault, But It’s Your Problem
Most hurdles preventing your customers from being successful are not directly related to your product, let alone how you service your customers. Here’s how proactive customer success can address these challenges effectively.
Setting up a renewal pipeline in HubSpot
In this blog we’ll go over how to set up a basic renewal pipeline in HubSpot so post sales reps can manage their renewal pipeline within HubSpot.
