Trusted by Customer Success teams all over the world
Why choose us
Stop reacting to churn. ImpactPilot gives your team the signals, workflows, and visibility to stay permanently one step ahead.
Features
See it. Act on it. Prove it
Detect renewal risks before they become churn, act on AI-drafted recommendations, and track the milestones that move the number.
Signals
Actions
Testimonials
Teams who take retention
seriously trust us
They don’t just track signals—they act on them to drive retention and expansion.
Risks
detected in first 4 hours
Seeing risk early in combination with data over time in HubSpot has been a gamechanger.
/ 5
Team satisfaction score
My teams love the visibility ImpactPilot gives them for planning their weekly work.
"The silent customers that never ask for anything — if you don't go to them, you don't talk to them for six months and you don't even realize. ImpactPilot makes sure you do."
Jennifer Peters
Head of CS, Vesper
A gamechanger for our CS team
Seeing risk early in combination with data over time in HubSpot has been a gamechanger. CSMs now have more context on where to focus.
Joram Schuurman
Head of Customer Success, Altura
Its one-of-a-kind
The ImpactPilot integration in the Customer Success Workspace is one-of-a-kind. It encourages CSMs to be more outcome-oriented and drive real customer impact. And the data ImpactPilot generates is fantastic, fueling customer health scores in HubSpot.
Paul Weston
VP Product and General Manager Service Hub, HubSpot
It enforces focus on what actually matters
ImpactPilot helps us set clear directions for our CSM teams and enforces focus on the key activities that drive success and prevent churn.
Carla Sedres
CS Team Lead, Workwize
FAQs
Frequently asked questions
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