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Try Signals

Built for HubSpot

Take control of your customer portfolio

AI that detects risk, surfaces opportunities, and takes action. Automating workflows to run proactive customer success. Inside HubSpot with the data you already have.

Book a Demo

ImpactPilot in action

Built for HubSpot

Take control of your customer portfolio

AI that detects risk, surfaces opportunities, and takes action. Automating workflows to run proactive customer success. Inside HubSpot with the data you already have.

Book a Demo

ImpactPilot in action

Trusted by Customer Success teams all over the world

Why choose us

A smarter way to run
customer success

A smarter way to run customer success

Stop reacting to churn. ImpactPilot gives your team the signals, workflows, and visibility to stay permanently one step ahead.

Retain more customers

AI agents detect risks, competitor signals, and usage drops before they become problems so your team can act, not react.

Run a proactive team

Every signal fires the right action automatically. Drafted emails, HubSpot tasks, Slack alerts ready with one click.

Your process, actually followed

Track the milestones and activities that matter, and see exactly which customers are on track and which aren't.

Features

See it. Act on it. Prove it

Detect renewal risks before they become churn, act on AI-drafted recommendations, and track the milestones that move the number.

Insights

Turn HubSpot data into CS Metrics

ImpactPilot turns your HubSpot stale property data into clear product usage and revenue charts and trends your team can actually use

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ImpactPilot turns your HubSpot stale property data into clear product usage and revenue charts and trends your team can actually use

More information ->

Signals

Know what's happening

across your entire portfolio

Know what's happening

across your entire portfolio

Know what's happening

across your entire portfolio

ImpactPilot monitors your entire customer base continuously, surfacing renewal risks, competitor mentions, usage drops, and expansion opportunities before you have to go looking.

More information ->

ImpactPilot monitors your entire customer base continuously, surfacing renewal risks, competitor mentions, usage drops, and expansion opportunities before you have to go looking.

More information ->

ImpactPilot monitors your entire customer base continuously, surfacing renewal risks, competitor mentions, usage drops, and expansion opportunities before you have to go looking.

More information ->

Actions

Your next move, ready to go.

Every signal comes with a suggested action and an AI-drafted response email, task, or Slack message ready to review or send in one click. Proactive CS at scale, without the operational overhead.

More information ->

Every signal comes with a suggested action and an AI-drafted response email, task, or Slack message ready to review or send in one click. Proactive CS at scale, without the operational overhead.

More information ->

Milestones

Hit your milestones

ImpactPilot tracks whether your team is actually executing the process that drives retention across every account, every quarter. Set the milestones that matter, measure CSM performance, and give leadership the visibility they ask for.

More information ->

Testimonials

Teams who take retention
seriously trust us

They don’t just track signals—they act on them to drive retention and expansion.

Risks

detected in first 4 hours

Seeing risk early in combination with data over time in HubSpot has been a gamechanger.

/ 5

Team satisfaction score

My teams love the visibility ImpactPilot gives them for planning their weekly work.

"The silent customers that never ask for anything — if you don't go to them, you don't talk to them for six months and you don't even realize. ImpactPilot makes sure you do."

Jennifer Peters

Head of CS, Vesper

Read Case Study

"The silent customers that never ask for anything — if you don't go to them, you don't talk to them for six months and you don't even realize. ImpactPilot makes sure you do."

Jennifer Peters

Head of CS, Vesper

Read Case Study

We can finally prove our impact

We always had the suspicion that CSMs are very influential in feature adoption, but I could never prove it without data.

Laura Gorlero

Head of Customer Success and Customer Support, bookingkit

Churn spikes, flattened

What we can visibly see in the data is that the churn spiking has flattened.

Jasper Klos

Head of Ops, Shiftbase

Act when the moment is there

We can act when the moment's there, instead of when we choose to plan our impact review every quarter.

Io Michels

Head of Customer Success, Channable

FAQs

Frequently asked questions

Some of the bigger questions you might have about
ImpactPilot, answered for you.

We already use HubSpot, do we really need another tool?

What kinds of signals does ImpactPilot detect?

How long does it take to get set up?

What is the difference between ImpactPilot and connecting Claude?

Do I need to use the customer success workspace?

How is ImpactPilot different from traditional CSP's?

We already use HubSpot, do we really need another tool?

HubSpot gives you the data. ImpactPilot gives you the CS operating layer to act on it. Without ImpactPilot, you are manually checking accounts, building spreadsheets to track CSM performance, and finding out about churn risk too late. With ImpactPilot, your team gets signals, one-click actions, and milestone tracking, all inside HubSpot.

What kinds of signals does ImpactPilot detect?

How long does it take to get set up?

Can my CSMs use this without changing how they work?

What's the difference between the Basic and Advanced plans?

How much does an additional user cost?

The CS platform your HubSpot was missing

No migration, no new platform, no surprises. Book a 30-minute demo and see ImpactPilot in action with your own data.

Book a demo

The CS platform your HubSpot was missing

No migration, no new platform, no surprises. Book a 30-minute demo and see ImpactPilot in action with your own data.

Book a demo

The CS platform your HubSpot was missing

No migration, no new platform, no surprises. Book a 30-minute demo and see ImpactPilot in action with your own data.

Book a demo

Take control of your customer portfolio

Take control of your customer portfolio

A smarter way to run customer success

A smarter way to run customer success